Shipping & Delivery
At The Humble Store, we believe shipping should be as thoughtful as the products we stock. That’s why we do things a little differently with care, intention, and as little waste as possible.
We ship from New Zealand and use recyclable or compostable packaging wherever we can so don’t be surprised if your order turns up cushioned in recycled newspaper or repurposed bubble wrap!
Processing Time
We’re a small team but we work hard to get your order out the door quickly! As part of trying to minimise wasted stock, many of our products are ordered in on demand so please allow 1-3 business days from when you submit your order to the time we dispatch it. We appreciate your patience and do our very best to get your goodies to you asap!
- Standard dispatch time: 1-3 business days
- You’ll receive a confirmation email with your New Zealand Post tracking details as soon as your order is on its way!
If anything is out of stock or delayed, we’ll let you know as soon as possible.
Delivery Timeframes
New Zealand
Free shipping on all orders over $200
Delivery Times
- Urban delivery: 1–3 working days
- Rural delivery: 3–5 working days
Shipping Fees
Urban North Island & South Island:
- Under 3kg - $10
- 5-10kg - $15
Rural North Island & South Island:
- Under 3kg - $14
- 5-10kg - $18
Need Help with Your Order?
If your parcel has arrived damaged, goes missing, or isn’t quite right, please reach out. We’ll always do our best to sort things quickly and fairly.