At The Humble Store, we believe shipping should be as thoughtful as the products we stock. That’s why we do things a little differently with care, intention, and as little waste as possible.

We ship from New Zealand and use recyclable or compostable packaging wherever we can so don’t be surprised if your order turns up cushioned in recycled newspaper or repurposed bubble wrap!

Processing Time

We’re a small team but we work hard to get your order out the door quickly! As part of trying to minimise wasted stock, many of our products are ordered in on demand so please allow 2-3 business days from when you submit your order to the time we dispatch it. We appreciate your patience and do our very best to get your goodies to you asap!

• Standard dispatch time: 2-3 business days

• You’ll receive a confirmation email with your New Zealand Post tracking details as soon as your order is on its way!

If anything is out of stock or delayed, we’ll let you know as soon as possible.

Delivery Timeframes

New Zealand

• Urban delivery: 1–3 working days

• Rural delivery: 3–5 working days

• Shipping rates:
  North Island – $10
  South Island – $15
  Rural Addresses – $20
  
  Orders over $150 – Free - Use the code FREESHIP when you check out

Australia

• Standard delivery:

  Flat Rate (under 5kg) – $35

  Parcels over 5kg may incur furthur shipping fees

International Orders

International shipping is available on request at the buyers expense, to enquire please send us a message using the email address below

Need Help with Your Order?

If your parcel has arrived damaged, goes missing, or isn’t quite right, please reach out. We’ll always do our best to sort things quickly and fairly.

Contact us: hello@humblestore.co.nz